Is it possible to add gift wrapping?

Fabiani Gioiellerie offers an elegant gift box already included in the price.

Are the items original and new?

Fabiani Gioiellerie guarantees the authenticity and quality of its products and 2-year warranty.

How does the product warranty work?

All jewelry and watches are covered by a 2-year warranty from the shipping date, valid exclusively for manufacturing defects. The warranty is only recognized if accompanied by the product's proof of purchase. Our expert jewelers reserve the right to analyze the item to verify whether the product actually has manufacturing defects or has been accidentally damaged (analysis times can take up to 30 days).

What are the delivery times?

Generally delivery times are between 1-2 working days, to be added to the shipping preparation times. For the islands 3 working days.

Can I return a purchased product?
Yes, we offer free returns within 15 days from the delivery date.
The product must be returned intact, unused, and in its original packaging, complete with all accessories and documentation. We ask that you pack it carefully, preferably by placing the original packaging in an outer box, to prevent damage during transit.
Please note: returns are not possible for personalized items or items modified according to customer specifications, as they are custom-made.

How can I track my order?

At the time of order confirmation, the shipping code will be sent via email. Just click on it to view the status of your shipment.

Do you offer free shipping?

Fabiani Gioiellerie offers free and insured shipping for orders starting from €39, Free Return within 15 days and 2-year Warranty.

In addition to the ChatBot, is it possible to speak to an operator?

You can speak to our Customer Service by calling +393423202228 or by writing to us on WhatsApp at the above number.

Do you accept cash on delivery?

Unfortunately, we cannot accept cash on delivery. The payment methods we accept are credit card, PayPal, Klarna and bank transfer. If you prefer to pay in cash, having over 50 stores throughout Italy, we invite you to visit the one closest to you.